Returns & Exchanges

At Dahu, we are committed to the quality of our products and the satisfaction of our customers. Return labels are available within 14 days of your purchase date provided the item(s) meet the return conditions:

• Unused
• Unworn
• Un damaged
• Original tags still attached
• Original package components included
• In the original packaging

Any shipping fees on the original order are final and will not be refunded. The cost of the return is the responsibility of the customer. Upon inspection and approval of the returned items, the full cost of purchase less any paid for shipping costs will be refunded. Please note all Limited Release/Edition product sales are considered final sale due to the extremely limited quantities available. Limited Release/Edition products are not eligible for return.

How to return your purchase:

• 1. All returns require a return authorization number.
• 2. Please contact us at sales@sportfactor.com.au with your order number and reason for return.
• 3. Our customer service team will review the return request within 2 business days of receiving the request.
• 4. Upon approval, we will provide the return address and Return Authorization # via email to you.
• 5. Please allow up to 5 business days for your return to be processed after delivery, and 14 business days for any applicable refunds.